Live chat services for websites enable your visitors to communicate with ‘humans’ instantly and easily. Live chat services for websites increase customer satisfaction, the chat appears within their browser window so the visitors can interact with an operator via instant messaging.
Live chat service for websites makes your business more credible. Moreover, it is cost-efficient because it allows live chat agents to handle multiple chats simultaneously so you don’t need to hire more agents and as a result, it increases efficiency. Thus, live chat service for websites is a win-win situation for your business and your customer as well.
Impact Of Live Chat Service:
Live chat service for websites allows you to have real-time conversations with your visitors while they’re on your website. Live chat speed is 100x faster than other digital service channels, It’s super quick and convenient. I’ve listed some live chat service benefits to show a positive impact.
Live chat service for websites has the potential to increase sales.
By using live chat services you can answer the questions while the buyers browse your website and they have questions about your product or service.
Live chat service for websites allows you to handle several customer chats at once by cutting your support costs.
Live chat service for websites is more than 50% less expensive than handling phone calls.
Let’s talk about Live chat speed test and why live chat typing test is conducting to understand how live chats service is more convenient for us:
Live Chat Speed Test
If we talk about why a live chat speed test is important? The answer is Live chat leads purchases and higher average order value. You need to speed up while chatting with your buyers and give response exactly when they need it. If you do not do so, it gives a negative impact on your sales. Your live chat speed is the part of the sales journey, it’s more trackable and flexible than a phone call. Live chat services for websites have become the digital contact method for online customers, that’s why the importance of Live chat speed test is high because 46% of customers prefer live chat as compared to other communicating channels like emails just and social media.
Typing Test Live Chat :
Typing is a key to communication in live chat for websites, so it’s crucial to conduct a typing test live chat. If you see, any type of business revolves around contacting existing or potential customers for sales either via email, live chat or social media. Every communication method except calling needs typing skills. Therefore, a Live chat typing test is mandatory to test your typing skills. We are discussing typing skills in live chat because I have already discussed the benefits of live chat. Business owners need a typing specialist who is an expert in live chatting with clients. A live chat typing test is very important if you are applying for the position of customer support or typing specialist.
How to Improve My Typing Speed?
Typing Test 5 Minutes
Have you heard about the typing test for 5 minutes?
In the typing test for 5 minutes, you can test your skills within 5 minutes. If you are working in online customer service or you want to work in this field then improving typing speed is one of the more productive things you can do. Because most of your work is related to communicating with existing or potential customers either via email, live chat or social media. And these channels are based around typing. Your typing speed is crucial in this field, so you need to type faster and help more customers. There are many online sites available for typing test 5 minutes. Through a typing test 5 minutes, you can test your skills before applying for this position.
Typing speed Practice:
If you’re sure that your typing speed is not good or you have not passed the typing test 5 minutes, then you need to improve your typing speed. To get better at typing you need typing practice as much as you can. You can’t take shortcuts when trying to improve it. If you don’t practice, you won’t get faster.
Professional Typing Test for Recruitment
If we discussed the Professional Typing Test for Recruitment, it is part of the recruitment process for clerical and administrative positions. Professional Typing Test for Recruitment is mandatory when selecting candidates for data entry, typist, and transcriptionist jobs. Professional Typing Test for Recruitment determines the candidates typing speed at the end of the recruitment process only required and the average typing speed candidates are selected for that profession.